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FAQ

How to be your MIMA Distributor?

Need to know the models of cooperation, the volume of annual cooperation, if use MiMA brand,, the sales of special models and after-sales capacity experience, market awareness and professional after-sales capacity, brand marketing plan after in-depth discussions.

After signing up as an agent, what kind of support will MIMA give for the promotion?

Marketing; offline exhibitions invitation; dealer pricing; after-sales training; promotional literature; unique payment terms.

Do you have a dedicated person to deal with overseas customers after the sale?

Professional after-sales engineers can be directly connected to overseas customers after-sales, such as encountering more complex problems, the corresponding mechanical and electrical engineers will participate together.

After-sales parts supply must be fast, what kind of after-sales efficiency can you promise?

After-sales service is to reply within 24 hours, suggest agents to stock some accessories, we will send agents for parts freely which are under warranty. We need agents to understand the fault in advance, the possible causes of failure, as well as some of the necessary pictures and videos, we by the professional after-sales directly to the agent’s engineers.

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